Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal communication are as follows:
Nonverbal cues in communication, like body posture, eye contact, and voice intonation, are as important as verbal messages. The essential elements of nonverbal communication include the following: