Following assessment and diagnosis, planning and implementation are the next two steps in the nursing process. Planning involves setting goals and outcomes. Here, goals identify what a patient needs to achieve to understand a healthcare topic, whereas the outcome is the actions the patient performs to achieve the goal within the allotted time. For example, if the goal is to educate the patient about insulin administration, the expected outcome is that the patient learns to self-administer insulin before discharge. After identifying the goals and outcomes, nurses must decide on the content for teaching. Once the content is selected, nurses must conduct an in-depth research on the subject and choose teaching methods by considering the patient's age, developmental stage, and literacy level. To prevent interruptions during teaching, nurses must prepare the learning materials in advance. The next step is implementation, which requires both interpersonal and communication skills. Nurses must ensure that the teaching environment is comfortable and well-lit with adequate privacy. During teaching, nurses should maintain warm gestures and use various teaching strategies to gain the attention and participation of the patient.